24/7 Emergency Service
Careers with SERVPRO of North Bethesda/Aspen Hill/Rossmoor
SERVPRO of North Bethesda/Aspen Hill/ Rossmoor is an emergency service restoration company that helps people whose home or business has suffered water, fire, and mold damage. We’re a different kind of company that has an extensive hiring process, bringing on special individuals who match our company’s core values and culture.
If you are looking for an opportunity where you will help individuals through difficult situations, then please do not hold off on submitting your resume to SERVPRO of North Bethesda/Aspen Hill/ Rossmoor. Our independently owned and operated franchise provides our staff with the tools and skills that make them feel fulfilled and accomplished at the end of each workday.
The staff at SERVPRO of North Bethesda/Aspen Hill/ Rossmoor is the reason why we continue to get repeat business and are constantly gaining new clients. As a valued SERVPRO employee, you will receive a competitive pay rate, with the opportunity to learn and grow.
Current Open Positions
Below are the current careers SERVPRO of North Bethesda/Aspen Hill/Rossmoor has available at this time.
What to do
If you would like to apply to any of the open positions, please send your resume to Office@servpro10124.com.
Primary Role: Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs and customer satisfaction activities. Perform basic accounting duties relating to accounts receivable, accounts payable, payroll, and banking. Perform general office duties such as drafting correspondence, filing and creating reports.
Results Expected: All administrative work is processed and documented accurately and timely. Customers, COIs (Center of Influence), Production Team, Marketing Reps/ Estimators and the Office Manager/Owner are communicated to in a timely and accurate manner. Customer satisfaction is maintained at a high level. Processing of accounts payable and receivables are current. All files and reports are maintained and provided as required. All administrative tasks are completed as assigned.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.
Primary Role: Manage and complete jobs according to SERVPRO procedures per work order. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Resolve problems quickly as they arise. Monitor all assigned jobs to ensure that customer needs are met. Perform sales and marketing activities including add-on sales and security checks. Communicate and establish relationships with commercial, insurance and residential customers. Clean and maintain vehicles, equipment, warehouse and office areas.
Results Expected: Production processes are performed according to SERVPRO production guidelines. Job documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Add-on sales are made to customers. Communications to Owner/Project Manager and customer are timely. Jobs are completed either meeting or exceeding customer expectations. Vehicles, equipment, and facilities remain clean and orderly.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.
Primary Role: Promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why SERVPRO is the best cleaning and restoration company. Utilize the quarterly Marketing Media Kit to market SERVPRO services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring that customer needs are met.
Results Expected: Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed either meeting or exceeding customer expectations.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.
Primary Role: Manage production operations, ensuring jobs are completed according to SERVPRO® production processes and procedures. Manage all aspects of Franchise production. Keep Owner or General Manager updated on production. Manage and improve customer satisfaction including the resolution of customer complaints.
Results Expected: Production processes are performed according to guidelines. Documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Both internal and external communications are timely and effective. Jobs are completed eithermeeting or exceeding customer expectations. Production division annual initiatives are completed effectively.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.
